Program Rules & FAQS

  • Where can I earn rewards?

Every time you visit Top of The Bay Restaurant on 898 Oakland Beach Ave Warwick RI you have a possibility to earn rewards if you are a rewards member.

  • How can I Check my point Balance or Progress?

It could be done different ways, 1st by logging in to your rewards account from our website www.topofthebayrestaurant.com/rewards/ or by TEXTING POINTS To  401-227-4204,we recommend saving this phone number to your PHONE BOOK as Top of The Bay Rewards so you can easily access it and that way your phone software won’t place our communications text messages as spam and block the links that we send you to redeem the offers, or by going to the reward section in our APP in IOS (I PHONE) or Android.(coming soon)

  • Why the Link in the text message that you send me is broken or not allowing me to click on it ?

It is because your smart phone software is blocking it and recognizing it as spam,  we recommend saving our rewards phone number 401-227-4204 to your PHONE BOOK as Top of The Bay Rewards so you can easily access it and that way your phone software won’t place our communications text messages as spam and block the links that we send you to redeem the offers after doing so exit the text message app completely and reopen it the problem will be fixed.

  • How it works ?

Each time you dine at Top of The Bay Restaurant  you can track your order  and we reward you for every 200 points you earn with $10. Typically, you’ll earn one point for every dollar you spend less loyalty dollars redeemed (excluding tax and tip), but Top of The Bay Restaurant frequently offers special ways to earn extra points, promo, specials Free Food – like trying new dishes or dining on certain days. The more points you accumulate, the larger your reward.

  • How do I earn rewards?

If you are a member you can Text your Order number located on your receipt to 401-227-4202, you may want to save our Text Message system number in your cell  phone-book as TOP OF THE BAY REWARDS, or you can go to our website or APP on IOS (I PHONE) or ANDROID  and log in to your rewards account and track your orders this way, or tell your server to add your rewards phone number to your order every time you dine or order from Top of The Bay.

  • Can I request credit for a visit that occurred before I became a Member?

If your visit occurred before the enrollment date, a credit will not be applied to your account.

  • Do rewards expire?

Yes they do , each reward or offer will have an expiration attached to it.

  • How do I redeem rewards?

By texting RESEND to 401-227-4204 , than follow the prompt

  • Who can I contact if I have questions about the program or issues accessing my rewards account?

 Please call 401-921-3663 or send an email to info@topofthebayrestaurant.com, we will be glad to assist you
  • Can the restaurant look up my membership information?

Yes. Tell your server that you are a Rewards Member and provide the cell phone number you used during registration so they can look you up .

  • Can I cancel my Dine Rewards membership at any point?

Yes.  Participation in the program is optional. Therefore, if you choose to cancel out of the program, you certainly can (although we hope you never do).  Please be aware that any rewards that have been earned but not redeemed prior to cancellation will be forfeited. Contact us if you’d like to cancel.

Terms & Conditions

 The Program. 

The Rewards program (the “Program”) allows you to earn rewards in connection with your visits to Top Of The Bay Restaurant  and to redeem those cumulative points for rewards (collectively, “Rewards”), as provided in these “Terms and Conditions.”  Please read these Terms and Conditions carefully, and keep them with your records.  By enrolling in the Program, you agree to these Terms and Conditions, as they may be modified from time to time in our sole discretion . This Program is void where prohibited by federal, state, or local law, and Rewards may be restricted by federal, state, or local law. THESE TERMS AND CONDITIONS INCLUDE A WAIVER OF CERTAIN RIGHTS, INCLUDING TO SUE IN COURT OR TO PURSUE A CLASS ACTION. 

  • Definitions.
    In these Terms and Conditions:
  • “Administrator” means any company we engage to provide administrative services for the Program. The Program is a service of Top of The Bay  managed by Administrators who are solely responsible for the administrative services for the Program.
  • “Member” means the person identified in our records as the holder (or owner) of the Rewards Account.
  • “Program Website” refers http://topofthebayrestaurant.com/rewards/
  • “Top of The Bay ,” “we,” “our,” “ours,” and “us” refer to Oceanview restaurant & Lounge INC and all of its affiliates and subsidiaries, or its and their assignees.
  • “Rewards Account” refers to the record of the visits and other offers you have earned and redeemed through the Program.
  • “Suppliers” mean any independent third party that we or the Administrator engages to provide services, Rewards, or other benefits for the Program.
  • “You” and “your” refer to any person or entity participating in the Program.
  •    Program Eligibility.To be eligible to create a Rewards Account, participate in the Program and earn and redeem Rewards, you must be at least 18 years of age and have a valid mobile phone number & email address.  A Rewards Account is unique to the individual Member holding the account and may be associated only with a single mobile phone number. The same mobile phone number may not be associated with more than one Rewards Account, nor may the same email address be associated with more than one Rewards Account. The Rewards Member or immediate family member of the Member must be present to earn rewards for the transaction. It is our sole discretion and without the necessity of notice to you, that Rewards Accounts created in violation of these requirements are subject to suspension until such accounts are brought into compliance by the Member, and/or such accounts and associated Rewards may be modified by Top of The Bay  to bring such Rewards Accounts into compliance.
  • Enrollment and Rewards.You may enroll in the Program by texting to join to 401-227-4202, visiting our Website or mobile site and following the enrollment instructions. Each Member will have access to a personal Rewards Account page during the course of his/her membership. You may access your Rewards Account, by visiting the Website, and signing in to your account. It is your sole responsibility to safeguard any passwords associated with your Rewards Account and to make sure that your contact information in your Rewards Account remains current and complete; Top of The Bay Restauarnt  disclaims any responsibility for the accuracy of a Member’s Rewards Account contact information. Once you have successfully enrolled in the  Rewards Program, you may begin earning Rewards by performing the qualifying activities described below. You will not receive credit for any activity that occurred prior to your enrollment. You may continue to earn Rewards so long as Top of The Bay Restaurant , in its sole discretion, determines that you are eligible for participation in the Program.
  • Program Rewards: Each time you dine at Top of The Bay Restaurant  you can track your order  and we reward you for every 200 points you earn with $10. Typically, you’ll earn one point for every dollar you spend less loyalty dollars redeemed (excluding tax and tip), but Top of The Bay Restaurant frequently offers special ways to earn extra points, promo, specials Free Food – like trying new dishes or dining on certain days. The more points you accumulate, the large
  • Additional Rewards Opportunities.From time to time we may award bonus Rewards for other activities or purchases. The terms and conditions for each award may vary, including how bonus Rewards are earned, how the activity or purchase amount eligible for bonus Rewards is determined, and when the applicable Reward expires. Any such Reward will be subject to these Terms and Conditions and any additional terms and conditions applicable to the Reward. 
  • When Rewards Are Credited.Rewards will be credited to your Rewards Account when your bill is settled and can be redeemed within 24-48 hours from the time they are earned.
  • Statement of Rewards.Your Rewards Account will show accumulated totals for Rewards earned, adjusted and redeemed, and your current Rewards balance. You may access your Rewards Account:It could be done different ways, 1st by logging in to your rewards account from our website www.topofthebayrestaurant.com/rewards/ or by TEXTING POINTS To  401-227-4204 or by going to the reward section in our APP in IOS (I PHONE) or Android.
  • Redeeming Rewards.Members may redeem Rewards:By visiting the  restaurant location and identifying himself/herself as a Member to their server and asking for the server to apply the reward discount. or By texting RESEND to 401-227-4204 , than follow the prompt
  • Tax Liability and Fees.You will be responsible for any federal, state, or local taxes resulting from your earning or redeeming Rewards.
  • Program Changes and Termination.The Program is offered at the sole discretion of Top of The Bay Restaurant We reserve the right, in our sole discretion and at any time: (a) to terminate or suspend the Program, in whole or in part; and (b) to add, delete, or otherwise change any of the Terms and Conditions, including changes to fees and charges, changes to the activities by which Rewards may be earned, and changes that may reduce or cancel the redemption value of Rewards credited but not yet redeemed. If we change the Terms and Conditions to provide Rewards for a new activity, no Rewards will be awarded for any activity that occurred prior to the effective date of the change. We may change the Terms and Conditions without prior notice to you, but the current version of the Terms and Conditions will be posted on the Program Website. By continuing to participate in the Program following any change in the Terms and Conditions, you are accepting the changes to the Terms and Conditions. In addition, we reserve the right to terminate your participation in the Program and to invalidate all or a portion of your Rewards balance, whether or not credited to your Rewards Account (a) in the event of any abuse or fraud relating to the earning or redemption of Rewards, and/or any violation of the Terms and Conditions (including any attempt to sell, exchange, encumber or transfer Rewards); or (b) for your failure to meet eligibility requirements. We reserve the right, in our sole discretion, to determine whether termination or disqualification is appropriate. These rights are in addition to any other legal or equitable remedy that may be available to Top of The Bay Restaurant under applicable law.
  • Release.By using the Website, becoming a Member or redeeming a Reward, you hereby agree to release, discharge, and hold harmless Top of The Bay Restaurant, Administrator, Suppliers and their respective officers, directors, employees and agents (collectively, the “Released Parties”) from any and all liability for claims resulting from any acts or omissions of the Released Parties in providing or failing to provide services in connection with the Program, and from any cause, condition or event beyond the control of Top of The Bay Restaurant, Administrator or Supplier. You also agree to release, discharge, and hold harmless the Released Parties from all liability for any accident, injury, claims, damages, loss, expense, inconvenience or damages, arising out of: (a) your participation in, or failure to participate in, the Program, (b) the use of or defect in any Reward. IN NO EVENT WILL RELEASED PARTIES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO AND USE OF THE WEBSITE AND PARTICIPATION IN THE PROGRAM. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS. The sole extent of Released Parties’ liability, if at all, shall not exceed the actual retail value of the Reward in dispute. You agree that any claim under these Terms and Conditions must be brought within six (6) months after the cause of action arises, or such claim or cause of action shall be barred.
  • Communications with You.We may communicate with you regarding any matter related to the Program by Text messages, mail, telephone or electronic communications, including e-mails. You consent to the receipt of all Rewards, correspondence, transaction confirmations and other information from us electronically through access to the Program Website, your Rewards Account on the Program Website or the email address provided by you to us. We will not be responsible for your inability to connect to the Internet or to access the Program Website or otherwise not to receive electronic communications. Electronic communications are presumed to be delivered to and received by you when sent by us, whether actually received or not. From time to time we may monitor and record telephone calls for training or compliance purposes, to provide a record of your instructions or to assure the quality of our service and you hereby consent to the monitoring and recording of your telephone conversations with us. In addition, we may periodically use prerecorded voice messages or use an automatic dialing device to make calls and send text messages to any telephone number associated with your Account. You agree that we may rely on any oral and electronic instructions from you to us. You are solely responsible for updating the contact information in your Rewards Account should there be any change in your name, address (including e-mail addresses you use with us), or telephone number(s).
  • Disputes.
    • You agree that you will not take any legal action, including filing a lawsuit or demanding arbitration, until ten (10) business days after you send this Demand. If we do not resolve this disagreement to your satisfaction within ten (10) business days, and you intend on taking legal action, you agree that you will file a demand for arbitration with the American Arbitration Association (the “AAA”). Please note that for any such filing of a demand for arbitration, you must affect proper service under the rules of the AAA, and that notice to the Notice Address may not suffice. If, for any reason, the AAA is unable to provide the arbitration, you may file your case with any national arbitration company. The arbitrator shall apply the AAA Consumer-Related Disputes Supplementary Procedure as effective September 15, 2005. You agree that the arbitrator will have sole and exclusive jurisdiction over any dispute you have with us. You understand that the Federal Arbitration Act allows for the enforcement of arbitration agreements, and you agree that it applies.
    • You agree that you will not file any lawsuit against us in any state or federal court. You waive any right to a trial by a jury or a state or federal judge. You agree that if you do sue us in state or federal court, and we bring a successful motion to compel arbitration, you must pay all fees and costs incurred by us in court, including reasonable attorney’s fees. You agree that you will not file a class action or collective action against us, and that you will not participate in a class action or collective action against us. You agree that you will not join your claims to those of any other person. Notwithstanding any other provision in these Terms and Conditions, if this class action waiver is invalidated, then the agreement to arbitrate is null and void, as though it were never entered into. Any dispute at that time in arbitration will be dismissed without prejudice and refiled in a court. Under no circumstances do you or we agree to class or collective procedures in arbitration or the joinder of claims in arbitration.
    • We agree that we will not file a class or collective action against you, and that we will not participate in a class or collective action against you, for any disagreement arising out of, connected to, or in any way related to these Terms and Conditions and/or Program. We agree that we will submit all disputes with you to arbitration before the Arbitrator.
    • Notwithstanding any other provision herein, you will not be bound by any changes we make to the terms and conditions  unless you are provided prior notice by mail, e-mail, text, or other direct notification and do not cancel your enrollment. If you do cancel your enrollment in the Program, you will still be bound to the most recent Terms and Conditions operative when your enrollment was active.
  • Online Privacy Statement: Top of The Bay Restaurant respects our customers’ right to privacy online. We hold your detailed customer information in confidence.
  • Asking for your information: We will sometimes ask customers for personal information such as your name, date of birth ,address, mobile number e-mail address, occupation, hobbies and other details. Providing us your information will simply help us offer products and services that we think you’d like to hear about. When you choose to give personal information to us over the Internet that we or our business partners may request, we will endeavor to inform you how we will use the information. When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.
  • Personal Information Privacy: Top of The Bay Restaurant will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all  employees and establishing and enforcing penalties for violating this statement. Top of The Bay Restaurant will not sell, rent, or give away our customers’ personal information to other companies for use in selling others’ products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will vigorously enforce all privacy agreements we have with other companies. We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs. We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. Customers who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those customers’ names from our mailing lists. Top of The Bay Restaurant will be judicious in the use of Text Messages, e-mail and paper mail to communicate with customers. We will, at all times, put ourselves in the place of the recipients of our mail and treat our customers as we ourselves would like to be treated. Our site shares Web site usage information about visitors to our Web site with reputable third-party companies for the purpose of targeting our Internet banner advertisements on this site and other sites as well as for gathering aggregate information about site traffic and usage. For these purposes, we and our third-party companies note some of the pages you visit on our Web site through the use of pixel tags (also called clear gifs). The information collected by our third-party advertiser through the use of these pixel tags is not personally identifiable. Some of the information collected by our third-party analytics provider may be personally identifiable; however, our provider is contractually precluded from selling, licensing or conveying any such information to any third party or from using that information in any way outside Top of The Bay Restaurant own privacy policy.
  • Order Information Privacy and Credit Card Security: We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of the people who have made purchases through Top of The Bay Restaurant  Web site using SSL, have reported to us fraudulent use of their credit card as a result of their online order. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout. For more information on SSL technology, please click here.
  • Cookies: Top of The Bay Restaurant currently uses “cookies” on our site. Our cookies tag each visitor’s browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. By noting where these uniquely numbered browsers go on our site, we can study traffic patterns and improve our site. To learn more about cookies, click here.
  • Contact Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with Top of The Bay Restaurant, please contact us at 401-921-3663 or info@topofthebayrestaurant.com